Customer Support Ticket System & Helpdesk is a WordPress extension listed in the customer experience category. This profile brings together publisher metadata and practical selection criteria for support and customer communication.

Publisher and compatibility

Publisher: emarket-design
Minimum WordPress: 4.5
Minimum PHP: Not specified by the publisher
Tested WordPress version reported by publisher: 7.0.8
Listed plugin version: 6.0.6
Directory update date: 2026-07-21

Evaluation checklist

Follow a complete request from submission to resolution. Check notification delivery, agent permissions, search, export and how personal customer data is retained.

Cost and implementation

A package is distributed through WordPress.org. Additional services, premium features or provider accounts may carry separate charges. Confirm licensing, renewal terms, support scope and data export options.

Review basis

Compatibility fields are publisher declarations. Check your theme, extensions and hosting configuration in staging. This is a structured software profile, without an independent performance score.